Common questions. Email me if yours isn’t here.
What's an agent install?
A working system built into accounts you own (your Shopify data, your spreadsheets, your AI tooling) over two to three weeks, with your ops lead in the room. Then I hand over the keys.
What's the self-install kit?
The same system, packaged for you to install yourself: prompts and skills, sheet templates, SOPs, walkthrough videos, and a data-readiness self-audit to start. It opens to the waitlist first.
How is this different from consulting?
An install leaves you with a working system that pulls the data and flags the risks. You keep the judgement, the agent does the counting and chasing.
What stack do I need?
Shopify and a spreadsheet workspace you own. On something else? We can talk it through on the call. A named owner with a few hours a week during the install helps too.
Different from a course or a prompt pack?
Yes. This is infrastructure, installed and running before I leave. These are the systems I run at oac every day.
What happens to my data?
It stays in your accounts and never touches mine. I need read access during the install, and I'll sign an NDA if you want one. I run a food business with its own suppliers. I treat your data the way I'd want mine treated.
Will I actually get your attention?
Yes. I keep this small and do every install myself, no subcontractors. I run ops full-time at oac, so tell me your timeline on the fit call and I'll be straight about whether it works.
Why should I trust this?
The systems are tested every day at oac, against real orders and real stockouts. What you'd be installing is the thing I run.
Do I need you forever?
No, and that's the point. The goal is you running it yourself, runbook and training included. Support stays as long as it's useful. Dropping it later is fine.
Will it place orders or contact my suppliers?
Not at the start. It drafts the reorder email for you to review and send, and a human approves every order. Want to give it more rope later? We can expand it.
What does support cover?
Health checks, updates as the business changes (new SKUs, suppliers, lead times), and fixes when something upstream breaks. Monthly, cancel with 30 days' notice. You keep everything either way.
What does it cost?
Audit and agent pricing we'll talk on the fit call. The AI ops audit fee is credited in full toward an install. The waitlist gets it first, with founding pricing for the first cohort.
How do I start?
A quick fit call. If it doesn't fit your stack or team, I'll say so and it costs you nothing. Go on to an install and the consult fee comes off the price. Email me.