Work with me
- Free fit call, 15 minutes
- AI Fast Track, two 1:1 sessions
- AI ops audit, a ranked build roadmap
- AI for Ops training, two days with your team
The agents
Two systems I run at oac every day, rebuilt for brands on Shopify and spreadsheets, no ERP. Installed in accounts you own, then you run it.
Supply Planning Agent
Coming soonYou find out about a stockout after it's happened. This agent owns replenishment: run-rates, inventory, reorder signals, and out-of-stock flags before they cost you a stockist.
Find out more → Master data for commerceShopify Ops Starter
Coming soonYour SKUs, costs, barcodes and vendors live in four places and disagree. This agent keeps one clean record across Shopify, trade sheets and invoices, ready for every automation you build.
Find out more →The build library
The builds behind the products: the code, a leverage rating out of 10, and where each one failed. Wondering if I can build this? Start here.
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the S&OP process I built for an 18 month old brand
How we run sales and operations planning at five people and less than a year of usable data: the demand model, the lock, the handoff into supply, and the scoring rule that will kill the model if it cannot beat a straight line. Plus the questions you need to answer before Claude can build this for you.
Read the build → -
the agent framework I use, and how I built our supply planner
How I go from a job I do by hand to an agent that does it: skills first, then stacked into one agent, with a written job description, an autonomy matrix, traces on every run and a second agent auditing the whole thing. Worked through with Batch, our supply planner.
Read the build → -
the dispatch console: from rules in our heads to an app anyone can open
Dispatch rules at oac went through four stages: remembering them, posters on the wall, a sheet that only ran on my laptop, and now a web app anyone on the team can open. This is the build: the rules engine, the hashed PII matching, and the customs rule that breaks every UK freebie.
Read the build → -
oac's brain, part 1: the data layer
Every agent I run sits on the same data layer: one Google Sheet workbook as the single source of truth, fed by scheduled Python syncs with health checks. The full wiring: source-by-source workarounds, the rules that keep the numbers honest, what failed first, and a where-to-start map for building your own.
Read the build → -
Free replacements were quietly wrecking my numbers
A lost parcel means a free replacement. Process it wrong and it corrupts every number downstream: pads orders, tanks AOV, tells your demand model you sold what you gave away. Here's the tagging standard and the skill that does it right.
Read the build → -
My daily briefing, and how it's changed three times
Every morning an agent writes me a briefing before I'm at my desk: what needs action, what's slipping, what to prep. It started as a glorified summary. Here's how it became something I run my day on.
Read the build →
Tell me what would actually be useful to you.
Not ready to hire anyone, including me? Say what you'd want built, and I'll build that first. Every build lands in the library, free, with the code and what broke.
I read every one of these myself
Kat Hutcheson
Head of Operations and Strategy at oac snacks in Cork. Ten years in global supply chain before that, most of it at PepsiCo. I build the systems I write about, and run them against a real P&L every day.
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