AI × Supply Chain build breakdowns

The build library

Every system I run at oac: the code, a leverage rating out of 10, and where each one failed.

  1. the agent framework I use, and how I built our supply planner

    How I go from a job I do by hand to an agent that does it: skills first, then stacked into one agent, with a written job description, an autonomy matrix, traces on every run and a second agent auditing the whole thing. Worked through with Batch, our supply planner.

    Read the build →

    agentssupply chainframework

    Leverage 8/10
  2. the dispatch console: from rules in our heads to an app anyone can open

    Dispatch rules at oac went through four stages: remembering them, posters on the wall, a sheet that only ran on my laptop, and now a web app anyone on the team can open. This is the build: the rules engine, the hashed PII matching, and the customs rule that breaks every UK freebie.

    Read the build →

    automationopsteam enablement

    Leverage 8/10
  3. oac's brain, part 1: the data layer

    Every agent I run sits on the same data layer: one Google Sheet workbook as the single source of truth, fed by scheduled Python syncs with health checks. The full wiring: source-by-source workarounds, the rules that keep the numbers honest, what failed first, and a where-to-start map for building your own.

    Read the build →

    data foundationsautomationagents

    Leverage 6/10
  4. Free replacements were quietly wrecking my numbers

    A lost parcel means a free replacement. Process it wrong and it corrupts every number downstream: pads orders, tanks AOV, tells your demand model you sold what you gave away. Here's the tagging standard and the skill that does it right.

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    customer opsfinanceautomation

    Leverage 3/10
  5. My daily briefing, and how it's changed three times

    Every morning an agent writes me a briefing before I'm at my desk: what needs action, what's slipping, what to prep. It started as a glorified summary. Here's how it became something I run my day on.

    Read the build →

    reportingautomationagents

    Leverage 4/10
  6. The scenario-planning agent that couldn't live in the grey

    I tried to teach Claude the judgement call every planner makes: do I let one flavour dip below minimum for two weeks, given what's landing next month and a retail deal that might close? It couldn't do it. Here's how far I got.

    Read the build →

    supply planningagents

    Leverage 4/10
  7. Three inboxes, one source of truth: a dispatch tracker for a 4-person team

    Dispatch issues, delivery problems and carrier complaints were landing across three different inboxes. Built in a couple of hours: claude scans the inboxes twice a day, classifies, posts a single summary into slack, archives the structured data into a sheet. Built once, compounds daily.

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    automationcustomer opsreporting

    Leverage 3/10
  8. SOPs nobody had time to write, written in minutes

    In a small team the 'process' is whatever's in one person's head. I use AI to turn how I actually do a task into a clean SOP the team can follow, in minutes, instead of never.

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    teamautomation

    Leverage 3/10
  9. An afternoon of invoice reconciliation, down to minutes

    Every month the wholesale invoices in Xero have to match the orders in Shopify. By hand it's an afternoon squinting at two exports. This skill finds the files itself and hands back only the mismatches that matter.

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    financeautomation

    Leverage 5/10
  10. The month-end stock count, rebuilt from the data

    My accountant needs a valued stock count every month: product, packaging, merch, free stock. It used to be CSV exports and manual valuation. Now it's built straight from the databases, with the double-count traps designed out.

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    inventoryfinancereporting

    Leverage 5/10
  11. The pouch is the constraint nobody plans for

    Most plans stop at finished product. But you can't run a batch without the pouch, the film, the box, each with its own lead time and minimum. I put packaging in the plan and it immediately found the constraint nobody was watching.

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    supply planningpackaginginventory

    Leverage 4/10
  12. Perpetual inventory on a Shopify budget

    A small brand can't run an ERP for perpetual inventory, and 'just check Shopify' isn't good enough. Here's how I used a cheap inventory app as the perpetual layer, and the column that quietly breaks everyone who tries it.

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    inventorydata foundations

    Leverage 3/10